Question 1

What is HR software, and why do I need HR software?

Accepted Answer

HR software is the system businesses use to manage people - employee records, recruitment, onboarding, compliance, leave, performance and reporting. Modern HR software automates routine HR work, centralises HR data and reduces the spreadsheets and email threads HR teams rely on. workit is all-in-one Australian HR software built so one HR software platform replaces the patchwork of HR tools most businesses outgrow.

Question 2

What is the difference between HR software, HRMS, HRIS and HCM?

Accepted Answer

HRMS, HRIS and HCM are all categories of HR software. HRIS HR software centralises employee data and core HR processes. HRMS HR software adds operational HR workflows. HCM HR software extends into strategic areas such as talent and succession. workit is HR software that brings HRIS, HRMS and the most-used HCM workflows together in one HR software platform.

Question 3

What is HRIS HR software?

Accepted Answer

HRIS HR software (Human Resources Information System) is the foundation layer of HR software - the system of record for employee data, HR documents and reporting structure. Australian HRIS HR software like workit connects employee data to every other HR software module: recruitment, onboarding, compliance, policies, leave, performance, learning and offboarding.

Question 4

How do I choose the best HR software for my business?

Accepted Answer

Choose HR software that is easy to implement, easy to use and easy to scale. Good HR software covers the full employee lifecycle, integrates with your payroll, supports Australian compliance and is backed by HR software support from a local team. workit is HR software designed against exactly that brief - all-in-one HR software for Australian businesses.

Question 5

Does workit HR software include payroll?

Accepted Answer

workit HR software integrates with leading Australian payroll platforms - Xero, Access MicrOpay and Access Definitiv - so the HR software and payroll share employee data. workit HR software is not a payroll system itself; it connects with the payroll you already use so HR software and payroll work together rather than duplicating effort.

Question 6

How secure is workit HR software?

Accepted Answer

Security is core to workit HR software. The HR software platform uses encryption in transit and at rest, follows recognised security standards and complies with Australian privacy law. HR software access controls, roles and audit trails are part of the platform so HR data stays protected.

Question 7

Can I manage the entire employee lifecycle with workit HR software?

Accepted Answer

Yes. workit HR software covers the entire employee lifecycle in one HR software platform - recruitment, onboarding, HRIS, compliance, policies, performance, leave, learning, incident reporting and offboarding. One HR software platform replaces the disconnected HR software tools most businesses accumulate over time.

Question 8

Does workit HR software support employee self service?

Accepted Answer

Yes. The workit HR software employee self service experience lets employees update profile information, apply for leave, complete forms, acknowledge policies and submit compliance evidence - directly inside the HR software. Employee self service is a core HR software capability, not a paid add-on.

Question 9

Is workit HR software customisable to my business?

Accepted Answer

Yes. workit HR software is configurable across every module. The HR software custom form builder, workflow rules and permissions mean the HR software adapts to how your business actually runs - instead of forcing your HR processes to match the HR software.

Question 10

Can workit HR software scale with my business?

Accepted Answer

Yes. workit HR software is built to scale. Small businesses use the HR software to replace spreadsheets; mid-market and enterprise teams use the same HR software platform across thousands of employees, multiple sites and regulated industries - without changing HR software as they grow.

Question 11

Does workit HR software support remote and hybrid teams?

Accepted Answer

Yes. workit HR software is cloud HR software, accessible from desktop, tablet or mobile browser. The HR software supports field workers, remote teams and multi-site businesses with the same HR software experience for every employee, manager and HR user.

Question 12

How does workit HR software handle HR reporting and analytics?

Accepted Answer

workit HR software includes real-time HR reporting and dashboards across every module - recruitment, onboarding, compliance, policies, performance, leave and learning. HR software reporting in workit is live and exportable, so HR teams act on current HR data rather than month-old extracts.

Question 13

How do I demonstrate the ROI of workit HR software?

Accepted Answer

Workit HR software ROI comes from removing manual HR admin, eliminating duplicate HR data entry across systems and tightening compliance - fewer missed renewals, fewer policy gaps, faster onboarding. Most workit HR software customers measure ROI in HR admin hours saved and compliance risk reduced.

Question 14

What does workit HR software cost?

Accepted Answer

workit HR software is $5 per employee per month with every HR software module included - recruitment, onboarding, HRIS, compliance, policies, performance, leave, learning, incident reporting, employee self service and integrations. There are no per-module HR software fees and no lock-in HR software contracts. Enterprise pricing applies for 1,000+ employees.

Question 15

Is workit Australian HR software?

Accepted Answer

Yes. workit is Australian HR software - built in Australia, supported by an Australian team, and designed for Australian HR requirements including Fair Work awards, super and TFN, working rights, and the compliance expectations of regulated industries such as healthcare, aged care, childcare, education and government.

Question 16

What kind of support comes with workit HR software?

Accepted Answer

workit HR software includes support from a local Australian team - real people, responses in hours, and in-platform HR software help. HR software support is not outsourced; you speak with workit HR software experts who know the platform and the Australian context.

Question 17

How do I get started with workit HR software?

Accepted Answer

Request a demo and our Australian HR software team will walk you through the platform, understand your HR software requirements and outline the right rollout path for your business.

Question 18

How does HR software implementation work?

Accepted Answer

You can self-implement workit HR software or choose paid HR software implementation services delivered by our Australian team. HR software implementation scope, timing and fees depend on your data, configuration and preferred HR software rollout approach.

Question 19

Do I need to sign an HR software contract?

Accepted Answer

No. workit HR software has no long-term lock-in contracts and no usage-time commitments - it's month-to-month HR software priced per employee.

Question 20

Where do I find a list of HR software functionality included with workit?

Accepted Answer

Visit the Pricing section for an overview of HR software functionality included, or explore the Platform menu for detail on each HR software module. Every workit HR software feature is included in the standard $5 per employee per month HR software price.

Question 21

Is workit's HR software support team outsourced?

Accepted Answer

No. workit HR software support employees are directly employed by workit and based in our Australian offices - HR software support comes from the same team that builds the HR software.

Question 22

Do I get an account manager with workit HR software?

Accepted Answer

Yes. Your workit HR software account manager guides implementation, provides HR software training and configuration support, and acts as your point of contact for HR software escalations.

Question 23

What is HRIS software?

Accepted Answer

HRIS software (Human Resources Information System software) is the central HR system of record for your workforce. workit HRIS software stores employee data, HR documents, reporting structure and the workflows that touch them. As Australian HRIS software, workit connects recruitment, onboarding, compliance, policies, leave, performance and offboarding into one HRIS employee profile.

Question 24

How is workit HRIS software different from a standalone HR tool?

Accepted Answer

Standalone HR tools cover one job; workit HRIS software covers the entire employee lifecycle in one HRIS platform. Because workit HRIS software is the system of record, every module reads and writes the same HRIS employee profile - no duplicate data, no disconnected HRIS spreadsheets, no parallel HR systems.

Question 25

What's in the workit HRIS employee directory?

Accepted Answer

Every staff member, searchable in one HRIS directory. From the HRIS directory you can drill into a profile to see core HR data, HR files and a tab for each HRIS module - onboarding, compliance, policies, performance, leave and more. The HRIS directory is the front door to the whole employee record.

Question 26

Can the workit HRIS show the business as an org chart?

Accepted Answer

Yes. workit HRIS software generates two org chart views from the same HRIS data: a reporting-line view based on positional hierarchy, and a business-unit view based on divisions, departments and teams. Both HRIS org charts update automatically when positions and reporting lines change inside the HRIS.

Question 27

How are positions and reporting lines managed in the HRIS?

Accepted Answer

Positions, reporting lines and structural changes are managed centrally in the workit HRIS. Update a position once in the HRIS and every downstream module - HRIS directory, HRIS org chart, compliance assignments, performance reviews - uses the new HRIS data.

Question 28

Where are HR documents stored in the HRIS?

Accepted Answer

On the HRIS employee record. Contracts, certifications, ID, signed forms and custom HR files all live against the person they belong to inside the HRIS, accessible from one HRIS profile rather than scattered drives or email.

Question 29

Is workit HRIS software built for Australian businesses?

Accepted Answer

Yes. workit is Australian HRIS software - built in Australia, supported in Australia and designed for Australian HR teams. The HRIS suits small business through to regulated industries including healthcare, aged care, childcare, education and government.

Question 30

Is the HRIS module included in workit's price?

Accepted Answer

Yes. The HRIS module is the foundation of workit and is included in the standard $5 per employee per month price - every workit HRIS module is included, with no per-module fees, feature tiers or lock-in contracts.

Question 31

What is recruitment software?

Accepted Answer

Recruitment software manages hiring end-to-end - posting jobs, tracking applicants, collaborating on shortlists, generating offers and handing successful candidates to onboarding. workit recruitment software is built into the wider HR platform, so the recruitment software, onboarding and HR records share one employee profile.

Question 32

Is workit recruitment software a full applicant tracking system (ATS)?

Accepted Answer

Yes. workit recruitment software is a complete ATS - multi-source applications, stage-based pipelines, team collaboration, interview scheduling and offer management. Unlike standalone recruitment software, workit's recruitment software hands successful candidates straight to onboarding and compliance without re-entering data.

Question 33

Which job boards does workit recruitment software post to?

Accepted Answer

workit recruitment software publishes to your branded careers page, workit's own job board and major Australian boards including SEEK, Jora and Adzuna - all from a single recruitment software job posting.

Question 34

Does the recruitment software work for regulated industries?

Accepted Answer

Yes. Healthcare, aged care, childcare, education and government teams use workit recruitment software because configurable recruitment software application forms capture credentials, working rights and compliance evidence from the very first touchpoint.

Question 35

How does workit recruitment software connect to onboarding?

Accepted Answer

When a candidate is hired, workit recruitment software triggers the onboarding workflow automatically - contracts for e-signature, super and tax forms, policy acceptance and assigned checklists. This is the core advantage of integrated recruitment software over a standalone ATS.

Question 36

Can employees submit referrals through the recruitment software?

Accepted Answer

Yes. Staff can submit referrals directly through workit recruitment software, and HR tracks them alongside standard applications in the same recruitment software pipeline.

Question 37

Is workit recruitment software built and supported in Australia?

Accepted Answer

Yes. workit recruitment software is built in Australia and supported by a local Australian team, with practical knowledge of Australian hiring practices, awards, working rights and recruitment compliance requirements.

Question 38

Is the recruitment software module included in workit's price?

Accepted Answer

Yes. The recruitment software module is included in workit's standard $5 per employee per month price - recruitment software, onboarding, compliance and every other workit module are bundled, with no per-module recruitment software fees.

Question 39

What is employee onboarding software?

Accepted Answer

Employee onboarding software automates everything between offer acceptance and a new hire's first productive day - contracts, statutory forms, policy sign-off, payroll setup and the checklists your team runs for each new starter. workit onboarding software handles all of this onboarding work in one HR platform.

Question 40

Can I use workit onboarding software without the recruitment module?

Accepted Answer

Yes. workit onboarding software works fully standalone - add new employees directly, send contracts, collect forms and run onboarding checklists. If you also use workit's recruitment module, successful hires flow into the onboarding software automatically with no data re-entry.

Question 41

Are onboarding contracts and forms in the onboarding software legally compliant in Australia?

Accepted Answer

Yes. workit onboarding software supports legally binding e-signatures, includes Australian super choice and TFN declaration onboarding forms, and stores a full audit trail of every onboarding signature, acknowledgement and submission against the employee record.

Question 42

Can I build custom onboarding forms in the onboarding software?

Accepted Answer

Yes. The no-code custom form builder inside the onboarding software lets you capture anything during onboarding - role-specific declarations, equipment issue, emergency contacts, working rights evidence - and route the onboarding data straight into the employee profile.

Question 43

How do onboarding checklists work in the onboarding software?

Accepted Answer

Define onboarding checklists by role, department or location and assign tasks to the people responsible - IT, payroll, managers, buddies. When a new starter is created, the right onboarding checklists trigger automatically and everyone is notified by the onboarding software of what to do, by when.

Question 44

Does the onboarding software flow into payroll and compliance?

Accepted Answer

Yes. Data collected during onboarding pushes through to integrated payroll systems like Xero, MicrOpay and Definitiv, and any compliance evidence captured by the onboarding software (licences, working rights, credentials) is tracked by the compliance module from day one.

Question 45

Is workit onboarding software built and supported in Australia?

Accepted Answer

Yes. workit onboarding software is built in Australia and supported by a local Australian team, with practical knowledge of Australian onboarding requirements, statutory forms and compliance evidence.

Question 46

Is the onboarding software module included in workit's price?

Accepted Answer

Yes. The onboarding software module is included in workit's standard $5 per employee per month price - onboarding software, recruitment, compliance and every other workit module are bundled, with no per-module onboarding software fees.

Question 47

What is performance review software?

Accepted Answer

Performance review software helps HR teams run structured performance reviews across the workforce - capturing employee and manager input, comparing performance review responses, setting goals and tracking outcomes. workit performance review software sits inside the HRIS, so every performance review is tied to the wider employee record.

Question 48

Can we build our own performance review questions?

Accepted Answer

Yes. workit performance review software uses the platform's custom form builder, so you can design any performance review questionnaire you need - short answers, ratings, scales, multiple choice - and group multiple performance review questionnaires into a single review by role or category.

Question 49

What performance review workflows does the performance review software support?

Accepted Answer

workit performance review software supports employee-only performance reviews, employee-then-manager performance review flows, or simultaneous performance reviews where employee and manager complete their performance review responses without seeing each other's, then meet in a side-by-side performance review comparison view once both are done.

Question 50

Can performance reviews recur automatically?

Accepted Answer

Yes. Set up recurring performance review cycles in the performance review software - monthly, quarterly, annually or on your own cadence - and workit generates and assigns each performance review cycle automatically. One-off performance reviews for fixed periods are also supported.

Question 51

Does the performance review software support goal setting?

Accepted Answer

Yes. Goals can be set during a performance review and tracked across the performance period, so the next performance review starts with progress to discuss rather than a blank page.

Question 52

How does the performance review software connect to training?

Accepted Answer

workit performance review software integrates with the learning management module so you can review and assess completed training inside a performance review, identify development gaps and trigger the right learning as part of a performance review outcome.

Question 53

Is workit performance review software built and supported in Australia?

Accepted Answer

Yes. workit performance review software is built in Australia and supported by a local Australian team, so configuration, performance review design and rollout reflect Australian workplace practice.

Question 54

Is the performance review software module included in workit's price?

Accepted Answer

Yes. The performance review software module is included in workit's standard $5 per employee per month price - performance review software and every other workit HR module are bundled, with no per-module performance review software fees.

Question 55

What is the workit learning management module?

Accepted Answer

The workit learning management module is the platform's LMS - a learning management system inside the HRIS that lets HR teams build courses, assign mandatory training, run optional development, track learning progress and issue certificates. The learning management module replaces standalone learning management tools by sitting alongside onboarding, compliance, policies and performance.

Question 56

Is the learning management module available today?

Accepted Answer

The workit learning management module is rolling out shortly. The learning management page is live so you can review the planned learning management capability - book a demo and we'll let you know the moment the learning management module is ready for your workspace.

Question 57

Can the learning management module run mandatory training alongside optional development?

Accepted Answer

Yes. Every course in the learning management module can be assigned as mandatory with a due date, or made available for self-enrolment as optional learning. The learning management module clearly distinguishes between voluntary and required learning across employee, manager and admin views.

Question 58

Does the learning management module issue completion certificates?

Accepted Answer

Yes. When an employee completes the final lesson of a learning management course, the learning management module auto-generates a branded certificate that the employee can download as a printable A4 landscape PDF. A permanent learning management completion record is kept on the employee profile.

Question 59

Can we import existing SCORM courses into the learning management module?

Accepted Answer

Yes - the learning management course builder supports importing SCORM packages, so you can bring existing learning content into the learning management module rather than rebuilding it from scratch.

Question 60

How is learning management compliance reported across the business?

Accepted Answer

A Staff Learning Compliance widget on the dashboard surfaces the organisation-wide picture from the learning management module - total assignments, in progress, overdue and completed. Managers see their team learning management view; admins export learning management completion reports per course.

Question 61

How does the learning management module connect to the rest of workit?

Accepted Answer

The learning management module sits inside the HRIS alongside onboarding, compliance, policies and performance - so learning management assignments, completions and certificates live on the same employee record as contracts, credentials and reviews.

Question 62

Is the learning management module built and supported in Australia, and included in workit's price?

Accepted Answer

Yes. The workit learning management module is built and supported in Australia, and the learning management module is included in workit's standard $5 per employee per month price - no separate learning management licence, no per-course learning management fee.

Question 63

What is HR compliance management software?

Accepted Answer

HR compliance management software helps businesses track the credentials, checks, licences and policies their staff must hold and maintain - including renewal cycles, expiry dates and supporting evidence. workit compliance management software lets you define your own compliance management requirements and tracks them automatically against every employee.

Question 64

Can I build my own compliance management requirements?

Accepted Answer

Yes. workit compliance management is built around custom forms and rules. You define exactly what evidence the compliance management module captures (issue date, expiry date, document upload, declarations) and the compliance management rules for how often it needs refreshing - annually, on a fixed date or based on triggers.

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