Capture and resolve workplace incidents properly.
Staff lodge incidents in a few clicks, the right people are notified, investigations follow a structured workflow - and every outcome is recorded with a full audit trail.
Workplace incident #1048
Near miss · Loading area
Lodged
Assigned
Investigating
Resolution
Investigation notes
Forklift path obstructed by an unmarked delivery pallet. No injury recorded.
Investigator
Priya Shah
Health & Safety
Next review · Tomorrow
Corrective actions
2 of 3 completed
Illustrative product preview
The incident problem
Email threads and paper forms aren't an audit trail.
When something goes wrong at work, the worst place for it to live is an inbox. Incidents get half-reported, follow-ups stall, evidence goes missing - and when regulators or insurers ask for the record, no one can find it.
workit replaces the chaos with a single, structured workflow. Lodgement, routing, investigation, conclusion and follow-up - all on the same record, all tied to the right people, all audit-ready by default.
Everything inside the module
From lodgement to conclusion - one workflow.
Structured forms, controlled access, defined workflows and a full history on every incident - built into the HRIS your team already uses.
Simple incident lodgement
Staff lodge incidents in a few clicks from any device - capturing what happened, where, when and who was involved without wrestling with paperwork.
Custom incident forms
Use workit's built-in custom form builder to capture exactly the fields your business needs - beyond the standard set - so every incident type has its own structured record.
Permissions & routing controls
Define who can view, follow up and investigate each incident type. Sensitive matters reach the right people only - not the whole HR team.
Built-in investigation workflow
Each incident moves through a structured investigation flow - assignment, evidence, witness notes and review - before a documented conclusion is reached.
Evidence, notes & attachments
Investigators capture statements, upload supporting documents and record actions taken - all stored together against the incident record.
Documented conclusions
Every incident closes with a structured conclusion and outcome - corrective actions, follow-ups and sign-off - so resolutions don't live in someone's inbox.
Complete audit trail
Every change, comment and status update is timestamped against the incident and the employee record - ready for regulators, insurers and internal reviews.
Trends & reporting
See incidents by type, site, team or time period. Spot patterns early and prove improvement to leadership and external stakeholders.
One employee record
Incidents sit alongside contracts, policies, compliance and performance data - giving HR the full picture instead of a separate WHS silo.
Connected by design
Incidents on the same record as everything else.
Because incident reporting lives inside workit, every report sits next to the employee's contract, policy acknowledgements, compliance evidence and performance history - giving HR the context it needs to respond properly.
- Custom forms for every incident type
- Permissions and routing for sensitive matters
- Structured investigation workflow
- Documented conclusions and corrective actions
- Full audit history on every record
0
Incidents lost in email threads
Live
Status visibility from lodgement to closure
100%
Audit-ready evidence and history
Structured by default
A defined workflow from lodgement to conclusion means nothing closes without a recorded outcome - and nothing falls through the cracks.
Audit-ready, by design
Timestamped trail of every change, comment and document on every incident - the evidence regulators and insurers expect.
Built for Australian workplaces
Designed around the way Australian businesses handle WHS, behavioural and compliance incidents - especially in regulated industries.
FAQ
Incident reporting software, answered.
What is incident reporting software?+
Incident reporting software gives staff a structured way to log workplace incidents - injuries, near misses, hazards, behavioural issues - and routes each incident report to the right people for investigation and resolution. workit incident reporting software sits inside the HRIS so every incident report stays connected to the employee record, not in a separate WHS or incident reporting system.
Can we build our own incident reporting forms?+
Yes. workit incident reporting software uses the platform's custom form builder, so you can design incident reporting forms beyond the standard fields - different incident reporting forms for injury, near miss, behavioural, customer-related or industry-specific incidents - and have staff complete the right incident report for each scenario.
Who can see and follow up incident reports?+
Permissions in the incident reporting module are fully configurable. You decide who can view, follow up and investigate each incident reporting type - so sensitive incident reports only reach the right people, not the entire HR or management team.
How does the incident reporting investigation workflow work?+
Every incident report moves through a structured incident reporting workflow - lodgement, assignment, investigation, evidence capture and review - before a documented incident conclusion is reached. No incident report closes without a recorded outcome, and the full incident reporting trail stays on the record.
Is the incident reporting module suitable for WHS reporting?+
Yes. workit incident reporting software supports the kinds of incident reporting workflows Australian businesses use for WHS - injury and near-miss incident reporting, structured investigation, corrective actions and audit-ready incident reporting history - particularly in healthcare, aged care, childcare, education and government settings.
How does incident reporting connect to the rest of the HRIS?+
Incident reports captured in the incident reporting module are tied to the employee record, so HR sees the full picture alongside contracts, policies, compliance and performance. No separate incident reporting spreadsheets, no separate WHS or incident reporting system, no parallel sources of truth.
Is workit incident reporting built and supported in Australia?+
Yes. workit incident reporting is built in Australia and supported by a local Australian team, with practical knowledge of Australian WHS and incident reporting obligations.
Is the incident reporting module included in workit's price?+
Yes. The incident reporting module is included in workit's standard $5 per employee per month price - incident reporting and every other workit HR module are bundled, with no per-module incident reporting fees.
Ready to take incident reporting off email?
See workit's incident reporting module - and the rest of the platform - in a 20-minute walkthrough with our Australian team.